Traffic & Pedestrian Pattern Updates Passengers should expect lane reductions upon entering terminal property from Brooks Avenue. A crane is onsite and installation of terminal entrance canopy steel is progressing. The Upper Level Departures roadway remains CLOSED until project completion at the end of October 2018. All traffic must use the Lower Level Roadway for both Arrivals & Departures. Family and friends picking up passengers are highly encouraged to stage in the new Smart Phone Lot, to reduce curbside congestion, until they have been notified that their party is at the curb with luggage ready for pick up. For more information on this terminal roadway change, click here.
The Arrivals Level remains impacted with detours for various entrances and exits to the terminal and related crosswalks. Shuttle, Rideshare and RTS Bus Pick Up is taking place at the EAST end of the arrivals roadway, marked with a GREEN #16 at Lower Exit B. Valet Operations have been suspended until the Fall of 2018. Valet passengers may wish to use Premium Parking in the Long Term Ramp Garage during this time. For more information on Premium Parking, click here.
Terminal Update Preparation and construction for future relocation for existing food concessions continues; Dunkin Donuts has opened in its new location east of the passenger security checkpoint. The terminal expansion in the food court is progressing. Demolition continues in the Rotunda areas connected to the concourses to prepare space for the concessions and the Strong Museum of Play Interactive Play Zones. HVAC system component replacement continues in the terminal. Baggage claim #3 has returned to service.
Security Update The main passenger security checkpoint construction is progressing. Later next week the checkpoint lanes will shift into the space that has been redesigned so that work can continue on the remainder of the space. Four passenger screening checkpoint lanes will remain operational in this new space when it opens. During high volume travel periods, the secondary passenger security checkpoint - “Checkpoint A” will remain operational with two checkpoint lanes near the American Airlines Ticketing counter.
As a reminder to passengers, please arrive at least Airport 90 minutes prior to your scheduled departure time.
Ticketing/Gate Update All Airline ticketing counters remain in their current locations from East to West: United Airlines, Air Canada, Southwest, Delta Air Lines, JetBlue, Allegiant & American Airlines. Subway will be opening a kiosk location in the ticketing lobby in the near future. Hearing Loop installation continues. Hearing loops are a direct communication to a hearing aid from a FM wire loop broadcast system. This system will provide passengers who use hearing aids clear delivery of any public address announcements. Hearing Loop installation will continue gate by gate until all gates at ROC are complete. New carpeting is being installed at the gates in the area's where Hearing Loops have been installed.
Parking Update All parking lots remain open. The ROC Airport Smart Phone Lot is open and operating. This lot is located on Airport Way - the first right hand turn as you approach the terminal from Brooks Avenue and is complete with a large flight information display screen. To reduce roadway congestion family and friends picking up passengers are encouraged to use this lot.
Bid opportunities currently available for the project can be reviewed at the Monroe County Purchasing website.
More steel arches are installed as part of the terminal entrance canopy project!